Privacy Policy

Last updated: February 2025

1. Introduction

SendSignatures ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email signature creation service at sendsignatures.co.za.

2. Information We Collect

Personal Information

When you use our service, we may collect:

  • Name and email address (for account creation)
  • Professional information you provide for signatures (name, title, company, phone, etc.)
  • Payment information (processed securely by Paystack)
  • Images you upload (logos, photos)

Automatically Collected Information

  • Device and browser information
  • IP address
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our email signature service
  • Process payments and manage subscriptions
  • Generate and host your email signatures
  • Send important service-related communications
  • Improve our service and user experience
  • Respond to customer support requests

4. Data Storage and Security

Your data is stored securely on cloud servers. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Images uploaded to our service are hosted on Cloudinary's secure CDN infrastructure. Payment processing is handled securely by Paystack, and we do not store your full payment card details.

5. Third-Party Services

We use the following third-party services:

  • Paystack - Payment processing
  • Cloudinary - Image hosting and CDN
  • Vercel - Website hosting
  • Neon - Database hosting

Each of these services has their own privacy policies governing their use of your data.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Export your signature data
  • Opt out of marketing communications

To exercise these rights, please contact us at support@sendsignatures.co.za

7. Cookies

We use essential cookies to maintain your session and remember your preferences. These cookies are necessary for the service to function properly.

8. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@sendsignatures.co.za
Location: Johannesburg, South Africa